Watch the setup video below and read through the following FAQ before contacting customer service with your inquiries.
Most questions about the OYO Personal Gym PRO are answered here. Looking for the OYO Coaching App FAQ? Click here. If you can’t find the information you are looking for here, we’ll be happy to answer your questions.
- The 10lb FlexPack has to be attached first to the OYO Personal Gym unit. The 5lb won’t fit.
- Make sure the OYO Personal Gym is fully open and the cables taut. In the video below, Nick demonstrates some tips on how to do this easily.
- Make sure the FlexPack is being pushed in flush. All the FlexPack teeth should enter at the same time.
- Press the FlexPack in with the heal of your hand at the center. It helps with alignment and makes sure you’re putting in the right amount of pressure.
Also, one other thing to note: if you look at the FlexPack or OYO Personal Gym unit, you’ll notice that one of the teeth / grooves is flat and different than the others. This is by design and makes sure the FlexPack is entering at the right position.
All PRO units leave the factory charged, but a variety of factors affect the battery life of the unit when you receive it. Units may come fully charged and are ready to use right out of the box, but since we can’t guarantee this, we recommend taking time to charge so your first workout isn’t interrupted
We recommend charging the PRO for 4 hours every 1-2 weeks to make sure it is fully charged when you want your workout.